Contact Us – Vape Super Store EU

We’re here to help with all your vaping needs. Whether you have a question about your order, need product recommendations, or want to learn more about shipping across Europe, our dedicated team is ready to assist you.


📬 Our Contact Information

Customer Service Email:
📧 sales@vapesuperstore.eu
Response time: Within 24 hours (Monday–Saturday)

Business Inquiries & Wholesale:
📧sales@vapesuperstore.eu

Phone Support (Available Mon–Fri, 9:00–17:00 CET):
📞 +44 7447229834
(English, French, and German support available)


🕒 Customer Support Hours

Monday – Friday: 9:00 AM – 5:00 PM CET
Saturday: 10:00 AM – 3:00 PM CET
Sunday & Holidays: Closed


📦 Order & Shipping Questions

Please visit our Shipping & Delivery page for full details on shipping times, countries we serve, and tracking.

If your order hasn’t arrived or there’s an issue with the products received, reach out to us via email with your Order Number and a brief description of the issue.


💬 Live Chat

Live Chat Hours (CET):
Monday to Friday – 10:00 AM to 4:00 PM
Click the chat bubble at the bottom right corner of any page to speak with a real agent.


📝 Send Us a Message

Have a specific question or request? Fill out the contact form below and we’ll get back to you as soon as possible:


🌍 We Serve All EU Countries

We proudly ship and support customers in:
🇫🇷 France, 🇩🇪 Germany, 🇪🇸 Spain, 🇮🇹 Italy, 🇳🇱 Netherlands, 🇸🇪 Sweden, 🇧🇪 Belgium, 🇦🇹 Austria, 🇫🇮 Finland, 🇵🇱 Poland, 🇩🇰 Denmark, and many more!


🔐 Your Data is Safe with Us

We take your privacy seriously. All inquiries are handled securely, and we never share your personal information with third parties.


Thank you for choosing Vape Super Store EU – your trusted vape partner across Europe.
We look forward to serving you!